Search found 934 matches

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Thu May 23, 2024 7:52 am
Forum: CEO Response
Topic: return request
Replies: 6
Views: 1195

Re: return request

We have communicated with the service specialist, please pay attention to check the email.
by
Thu May 23, 2024 7:41 am
Forum: N5105(GK3pro)
Topic: Need Bios for flashing GK3 Pro
Replies: 3
Views: 963

Re: Need Bios for flashing GK3 Pro

There is no display after powering on. You can refer to the troubleshooting video:



If it still doesn't work, there may be a hardware failure; please contact the service specialist of the store where you purchased it.
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Wed May 22, 2024 10:09 am
Forum: AMD Ryzen™5 5600U(AMR5) 5800U
Topic: AMD Ryzen Warranty not honored?
Replies: 9
Views: 1542

Re: AMD Ryzen Warranty not honored?

Let me reiterate: Regarding warranty-related issues.
If Mini PCs and laptops purchased through regular channels encounter failures that are not caused by human damage, you can contact us or our service specialists to inquire about warranty services.
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Wed May 22, 2024 10:00 am
Forum: AMD Ryzen™5 5600U(AMR5) 5800U
Topic: AMD Ryzen Warranty not honored?
Replies: 9
Views: 1542

Re: AMD Ryzen Warranty not honored?

Acemagician's website says they honor warranties if the computer was bought at the "official store". Does this mean they don't honor the warranty if you buy it on Amazon? My teenage son bought the Ryzen Mini PC, AMD Ryzen 7 5800U 16GB DDR4 512GB NVME SSD Mini Desktop Computer 8-9 months a...
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Tue May 21, 2024 10:00 am
Forum: Intel® Core™ i9-12900H/i7-12700H(M2A)
Topic: M2A : Without native NVIDIA drivers support
Replies: 5
Views: 1340

Re: M2A : Without native NVIDIA drivers support

Regarding updating the graphics card driver, we will release it later.
by
Fri May 17, 2024 3:39 am
Forum: Mini PC RGB AK1 Plus
Topic: black screen after installation and update
Replies: 2
Views: 794

Re: black screen after installation and update

You can refer to the documentation:

How to solve startup failure or no display after startup

by
Fri May 17, 2024 3:37 am
Forum: New Model S1
Topic: S1 screen watch
Replies: 3
Views: 1196

Re: S1 screen watch

You can try reinstalling the system.S1 system download link
by
Fri May 17, 2024 3:29 am
Forum: i5-8279U/i7-10810U/i7-10710U/i7-11390H/i5-12450H (CK10- series)
Topic: CK10 I5-12450H RAM Upgrade / Bios
Replies: 1
Views: 525

Re: CK10 I5-12450H RAM Upgrade / Bios

Before replacing the memory module, you must disconnect the power adapter. 1. Use an eraser to gently wipe the metal contact points of the memory module, and use a hair dryer to clean the location of the memory slot. 2. After confirming that the installation is successful, connect the power adapter ...
by
Fri May 17, 2024 3:13 am
Forum: New Model S1
Topic: S1 - What does this socket do?
Replies: 5
Views: 1254

Re: S1 - What does this socket do?

This interface is used for internal debugging;
Currently, S1 does not support expansion of 2.5-inch SSD. It is recommended to connect qi'ta through the USB3.0 interface.
by
Wed May 15, 2024 9:37 am
Forum: i9-12900H (F1A 3 colors)
Topic: How to replace SSD and memory in F1A
Replies: 0
Views: 755

How to replace SSD and memory in F1A

NOTE: The power adapter must be removed before replacing internal hardware! Preparation tools: 1. A Phillips screwdriver, Supported memory specifications: SO-DIMM DDR4 3200MHz (dual channel), dual channel supports up to 64GB, Supported hard drive specifications: M.2 PCIe NVME/SATA (adaptive) [singl...

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