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Re: AMR5 wont turn on

Posted: Sun Nov 19, 2023 8:23 am
by dean999
I also have a problem, when connecting the power supply, the diode goes out. The new power supply, RAM, and disk have already been installed. it doesn't work! Worked 350 days*

Re: AMR5 wont turn on

Posted: Tue Nov 21, 2023 12:39 pm
by barry777
Thank you for contacting us, we are happy to provide support. Since we have very little information at this time, please provide your Amazon purchase order number to [email protected]; we look forward to sharing more details with you via email.

Re: AMR5 wont turn on

Posted: Mon Mar 31, 2025 5:31 pm
by Amax36
Hello, my AMR5 is 2 years old, so it's no longer under warranty. As mentioned here, it no longer turns on. The charger is indeed 19V; it's lit green and turns off as soon as it's plugged in. It's more like a very faint flashing light. I tried your procedure, but nothing works; it's an internal hardware problem. My question is: is it normal that after 2 years it can't be repaired? So what should I do, where should I go, and at what price? I think everything is integrated into the motherboard. Can you sell it?
Do you have a tutorial for simply disassembling it?
Thanks

Re: AMR5 wont turn on

Posted: Tue Apr 08, 2025 8:07 am
by Lemone
Amax36 wrote: Mon Mar 31, 2025 5:31 pm Hello, my AMR5 is 2 years old, so it's no longer under warranty. As mentioned here, it no longer turns on. The charger is indeed 19V; it's lit green and turns off as soon as it's plugged in. It's more like a very faint flashing light. I tried your procedure, but nothing works; it's an internal hardware problem. My question is: is it normal that after 2 years it can't be repaired? So what should I do, where should I go, and at what price? I think everything is integrated into the motherboard. Can you sell it?
Do you have a tutorial for simply disassembling it?
Thanks
Refer to the AMR5 disassembly video:https://youtu.be/w3Mcg75ZaGA