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Re: S1 Bluetooth Problems
Posted: Thu Nov 16, 2023 6:53 am
by barry777
This may be due to a faulty wireless module;
It is recommended to contact the seller’s service specialist to handle the problem or contact email:
barry@minipcunion.com;
Is the new device you received working properly? We look forward to your feedback.
Re: S1 Bluetooth Problems
Posted: Thu Nov 16, 2023 8:45 pm
by Groch
Hi Barry,
UPDATE: Barry contacted Acemagic service for me, and they now have contacted me for repair/replacement of my defective S1. Thank you for your help Barry.
Previous:
I have sent multiple Emails to
service@acemagic.com starting Sunday 11/12 as you suggested, but I have received no reply.
Re: S1 Bluetooth Problems
Posted: Tue Nov 21, 2023 12:23 pm
by barry777
We have communicated with relevant departments, please pay attention to the email. If it has not been handled yet, please contact me via email and I will continue to track this incident.
Re: S1 Bluetooth Problems
Posted: Tue Jun 11, 2024 1:20 am
by d8thstar
same issue here, wifi on, bluetooth doesnt work. is there a user serviceable module i can replace?
Re: S1 Bluetooth Problems
Posted: Sat Jun 15, 2024 2:37 am
by mad1234
I am having issues with deteriorated download speeds on wifi using my S1. Is this similar to what you are experiencing?
Re: S1 Bluetooth Problems
Posted: Sat Jun 15, 2024 2:42 am
by mad1234
Hi Barry,
I have been having problems with my wifi download speed on my S1 as well. I have verified there is not a problem with the router. Could it be the network adapter card or the wifi antenna? I noticed you are able to contact Acemagic directly as I have been unable to get a response from them in the past.
Thanks