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1. Make sure it is the original factory system (other non-original systems cannot be activated)
2. Connect to the network (wireless or wired network)
Step 1: Search [Activate] on the taskbar and open it
Step 2: Click [Troubleshoot], wait for a while and activate
3. If the above steps are invalid, please contact the Amazon store seller service specialist

We tried your suggested solution but can't be activated, Win is asking for a code.

Please use this link to reinstall the system (including the latest TK11 system and system reinstallation steps):
https://minipcunion.com/viewtopic.php?p ... 19d#p10717
If you still cannot activate, please provide your Amazon order number and send it to email: barry@minipcunion.com; we will send you a suitable solution as soon as possible after verification.